15-Day Money-Back Guarantee

Fresh Roasted Hosting’s accelerated shared hosting platform isn’t just hassle-free — it’s also completely risk-free! We’re so confident that our shared, reseller, and semi-dedicated hosting is the fastest, most reliable hosting you’ve ever used, we back it up with this promise to you:

If you aren’t 100% thrilled with our shared hosting, reseller hosting, or semi-dedicated hosting,
simply let us know within the first 15 days
and we’ll refund 100% of your hosting cost!

There are some obvious but important limitations to this policy. Specifically, you are not eligible for a refund if:

• your account has been suspended or terminated for non-payment;
• your account has been suspended or terminated for violation of our Terms of Service or Acceptable Use Policy, including valid abuse complaints;
• our payment processor informs us that your payment was rejected; or
• you have received a refund from us within the past 6 months.

Non-hosting expenses, such as domain names and SSL certificates, are not covered by this policy.  This policy only applies to shared hosting, reseller hosting, and semi-dedicated hosting. It does not extend to VPS, dedicated server, co-location, or management services.