Portal Home > Knowledgebase > Co-Location


Are shipping charges included?
No. All charges relating to delivery both to and from the datacenter are your sole...
Can I deliver / pick up my server in person?
Yes! For security purposes, all deliveries and/or pickups at the datacenter must be scheduled at...
Do you offer management service for co-located servers?
This is handled on a case-by-case basis and takes many different factors into consideration....
Do you provide backups? How can I restore a backup?
Some of our services include backups, while others do not:Our shared hosting & reseller...
How do I ship my server to your datacenter?
For complete details on co-location requirements, please refer to our Terms of...
How long does it take to install a server?
Once the server is received at the datacenter it will be installed within 24 hours. If your...
What happens if I forget a cable / bracket / instructions / etc?
No problem! We always keep spare Cat 5e Ethernet and 120v power cables in stock. Our price for...
What happens if my server is damaged in transit?
Unfortunately, this sometimes happens. We strongly recommend that you use a trustworthy carrier...
What happens when my co-location service ends?
Upon conclusion of your co-location service, your server will be powered down, disconnected, and...
What must I include with my server?
Here's a checklist to ensure you have everything necessary for a smooth and successful...
Which is better: a dedicated server or co-location?
That all depends on your needs, tech skill, staff, and budget.  With a dedicated server,...